Shipping Policy for Men’s and Women’s Footwear
We aim to deliver your orders safely and on time. Please review our shipping policy below:
1. Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- Once your order is shipped, you will receive a confirmation with tracking details (if available).
2. Shipping Time
- Standard delivery typically takes 3–7 business days, depending on your location.
- Delivery timelines may vary due to factors such as remote locations, weather conditions, or courier delays.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before payment.
- Free shipping may be offered on selected orders or promotions.
4. Order Tracking
- Tracking details will be shared via email or message once your order is dispatched.
- You can use the tracking number to check the status of your shipment.
5. Delivery Attempts
- Our delivery partner will attempt delivery multiple times.
- If the delivery fails due to incorrect address or unavailability, the package may be returned.
6. Incorrect Address
- Please ensure your shipping details are accurate.
- We are not responsible for delays or losses due to incorrect or incomplete addresses provided by the customer.
7. Delayed or Lost Shipments
- If your order is delayed beyond the expected timeframe, please contact support.
- In case of lost shipments, an investigation will be initiated before issuing a refund or replacement.
8. Damaged Packages
- If the package appears damaged at the time of delivery, you are advised to refuse acceptance or record proof.
- Contact customer support immediately with photos for assistance.
9. International Shipping (if applicable)
- Delivery times for international orders may vary.
- Customers are responsible for any customs duties, taxes, or additional charges as per their country regulations.
For any shipping-related queries or support, please contact: